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My experience buying my Kia Soul was great from the start to picking up. Angelo was very thorough explaining the vehicle and contract. Friendly and very safe (covid) dealership to get your next vehicle.
a week ago
April Summers was nothing but spectacular when helping us shop for our Kia. We could not of done it without her. Thank-you again we appreciate it.
Would recommend and use her services again.
I went in for a deal for the Kia Seltos. The deal didn’t work out in the end due to the current auto market situation(low inventory/high demand). However I would definitely recommend Eddy and Joe Bessada. They were both gentleman and I would definitely go back to neighbourhood Kia for a deal in future under better circumstances.
a month ago
Honestly, the most fun I've ever had buying a car. The sales manager Joe and salesperson April were amazing. I went to several Kia dealerships, and I had the best experience here by far. If you are in the market for a Kia, go to Bessada first and save yourself some time.
2 months ago
Firstly, we experienced excellent customer service when we came looking for a used car at Bessada Kia. The staff gave us the time and attention we needed to help us make an informed decision, and they were knowledgeable of the vehicles Kia produces (past and present). We felt no push or pressure, but rather we felt that the staff genuinely wanted to see our needs and wants met, within the guidelines we had provided when we came in the door. When we were unaware of how certain parts or features of vehicles worked or have impact on operation and performance, the staff took the time to explain to us, in order to give us more clarity in making a decision. We are thrilled with the trade-in we ended up purchasing, as not only is it a newer vehicle with better features, performance and mileage, but the price really couldn't be beat (I personally took time to ensure we had made a wise decision). We purchased a great vehicle, we had a wonderful experience with the staff, and the process was not difficult or daunting. The staff at Bessada Kia know how to connect with customers in order to provide a great experience that makes you want to come back. This review contains no comments with the word, "but..." The only way I think this could have been a better experience is if they had offered us our vehicle without charge (for free), but you would be impossibly hard pressed to find that scenario at any car dealership. If you want a vehicle that looks good, operates well, comes at enviable cost when comparing to other makes of vehicle, and comes with features other companies would charge you considerably extra for, then choose a Kia. If considering a Kia, we definitely recommend going to Bessada Kia -- we have no regrets! An extra big thanks to John for being patient with us through the range of indecision, requests for clarification and stepping away mid-conversation to run after our daughter. You are a patient individual!
3 months ago
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