Dealership hours of operation
Mon - Thu	9:00am - 8:00pm
Fri	9:00am - 6:00pm
Sat	9:00am - 5:00pm
Sun	Closed

Dealership hours of operation
Mon - Fri	8:00am - 5:00pm
Sat	8:00am - 2:00pm
Sun	Closed

Kia Roadside Assistance

Roadside Assistance

Available 24 hours a day, 7 days a week

As a valued Kia owner, you have access to our Extra Care Roadside Assistance Program from anywhere in Canada or the continental United States by dialing:

1-866-444-Kia1 (5421)

Kia Motors America Customer Experience

1-800-333-4Kia (4542)

For Roadside Assistance in the US, press 1

Our Extra Care Roadside Assistance Program coverage includes:

5-year/100,000 km - Worry-free comprehensive warranty covering virtually the entire vehicle.^*
5-year/100,000 km - Powertrain Warranty covering the engine, transmission, axles, differentials and driveshafts.^*
1-year/20,000 km - First-year adjustments covering consumable items such as bulbs, wiper blades, fuses, brake pads, etc.^*
8-year/130,000 km - Major Emission Components that guarantee that the car will conform with government emission regulations.^*
5 year/ unlimited mileage - Roadside Assistance covers you in case of mechanical breakdown
8-year / 150,000 kms Hybrid, Plug-In Hybrid, Electric Vehicle (EV) Components

Kia’s Roadside Assistance claim reimbursement requests should be submitted to the following address:

Kia Roadside AssistanceAttention: Claims DepartmentP.O. Box 190Richmond Hill, ONL4B 4R5

For any further information regarding our Roadside Assistance program, please contact our Customer Experience Department toll free at 1-877-542-2886 or visit our
Contact Kia webpage.

Roadside Assistance Claim Form

Please download our roadside assistance claim form.

Download

Email : claims@xperigo.com

Website : roadsideclaims.xperigo.com

First Responders Guides

Download our first responders guide for Kia vehicles.

Soul EV
Niro
Niro Plug-in Hybrid
Optima Hybrid
Optima Plug-in Hybrid

Roadside Assistance App

Benefits:

Download the new all-in-one Kia Roadside Assistance mobile app for easy access to many roadside services in English and French.
Register your new Kia vehicle(s) covered under warranty to take advantage of the following mobile services:
- Roadside Assistance - Easily request roadside services directly from your smartphone without placing a call! Location information is delivered directly to a local roadside problem-solving technician for quick response.
- Find a Dealer - Need information on the closest Kia dealership to your location? Want to call your selling dealer? The mobile app's interactive map provides all the details you'll need.
- Warranty Coverage - Not sure when your coverage expires? After registering your vehicle, view the summary of coverage any time.
We're Here to Help - At any time, speak to a live Roadside Assistance agent at the push of a button.